Sheena Santiago

Sheena Santiago brings a distinctive combination of executive leadership, operational expertise, investment discipline, and global perspective to her role as Inside Sales Director for Atelier Residences Miami, a luxury condo-hotel in Coral Way.

A Miami resident since before high school, Sheena left South Florida after graduation to serve 20 years on active duty in the U.S. Army, building a career in military medicine and organizational leadership. Beginning in direct patient care, she progressed into increasingly complex leadership and operational roles, ultimately serving as First Sergeant of a Medical Activity. Throughout her career, she led organizations of more than 300 personnel and served as Operations NCO for a Medical Brigade of more than 4,800 personnel.

Known for bringing structure, accountability, and performance to complex organizations, Sheena repeatedly assumed leadership of underperforming operations and transformed them into high-performing organizations that ranked #1 in their respective regions. Her military career took her around the world, including assignments in South Korea and Germany, as well as missions throughout the United States and Honduras. She also planned humanitarian disaster-response operations in Puerto Rico, St. Croix, and the U.S. Virgin Islands following Hurricane Maria. She was recognized with the prestigious Order of Military Medical Merit for her contributions to military medicine and leadership.

Her approach to real estate is equally grounded in disciplined analysis. A value investor since 2009, Sheena has independently managed her investment portfolio since 2015, developing a research-driven approach to identifying quality assets, assessing value, and remaining patient for the right opportunity and entry point. That investor mindset carries directly into her real estate practice. She believes price and value are not synonymous and brings a thoughtful, analytical perspective to both sides of a transaction, helping buyers evaluate opportunities and helping sellers understand the true market position of their assets.

After retiring from the Army in 2022, Sheena returned home to Miami and entered real estate in 2023. She began her career working with medical professionals on commercial real estate needs, including practice expansions, relocations, and medical office leasing. She subsequently built her own residential practice serving military and veteran clients across Florida, while also working with clients seeking luxury custom homes and investment opportunities.

Sheena later served as CEO and Market Center Team Leader of Keller Williams Capital Realty, a brokerage ranked among the Top 20 of nearly 7,000 registered real estate offices in the Miami market, where she led an office of more than 260 agents.In 2026, Sheena founded Grove & Gables Group with a commitment to the timeless character and exceptional lifestyle of Coral Gables and Coconut Grove and joined Dream Homes Realty, a boutique family-owned brokerage serving local and international luxury clientele. She was subsequently selected by her broker to join the Atelier Residences Miami inside sales team, bringing together her experience in luxury real estate, investment, leadership, and operations.

At Atelier, Sheena brings an investor's perspective to the sales process. Her role extends beyond presenting a luxury residence; she helps prospective buyers understand the asset, the market, the timing, and the opportunity. She believes some of the most compelling real estate opportunities are created before an asset reaches its full potential.